What if the shipment goes missing?

Although very rare, these unfortunate instances are covered by insurance. We always encourage our customers to take insurance locally. However in case of CIF of door-to-door delivery terms, we will ensure all money paid against the goods are refunded by

This is normally possible but does require approval from our shippers. You are always welcome to choose your own shipper and discuss payment terms with them. We highly recommend that you use your own shipper (FedEx, UPS, DHL, etc.) account

We try very hard to ensure that all shipments reach our customers on time (other than for acts of G-d, a Customs holdup or other circumstances beyond our control) and so do our shipping partners. However, sometimes due to unforeseen

Ex factory, FOB (freight on board), CNF (cost and freight), CIF (cost, insurance and freight) and door-to-door delivery are all available. We can ship by sea or air. If applicable, you will be responsible for any import taxes, duties or

Absolutely. Just let us know where you want it and we will ensure that it is delivered